SHIPPING
All orders are processed from Newcastle, NSW, Australia.
Processing Times
- All orders are packed and sent with in 24hrs of receiving your order/ your order being placed.
- All orders are hand picked and packed right from our studio by the two of us.
- We pride ourselves on offering courier service for all online orders when you select standard shipping. (PO Box and Parcel Locker shipping addresses are sent with Australia Post.)
Delivery Times
STANDARD SHIPPING
- Please allow 1-7 business days for standard courier shipping.
- If you live in a remote area please allow up to 14 business days.
- All orders placed selecting standard shipping/ free standard shipping are sent with our courier service.
EXPRESS SHIPPING - Please allow 1-4 business days for Express Shipping
- All orders placed selecting Express Shipping are sent via Australia Post.
- Please note Australia Post does not not guarantee next day delivery.
Tracking
Once your order has been placed you will receive a confirmation email. Upon dispatch you will immediately receive another confirmation email with your tracking number.
PO Box & Parcel Locker
We are more than happy to ship your order to a PO Box or Parcel Locker, please note we use Australia Post for these addresses instead of courier delivery.
Can I modify my order?
All orders are processed with in 24hrs. If you need to modify your order please contact us as soon as possible. We'll do our best to accommodate your request. Please note no orders can be cancelled once you have placed your order.
Enquiries
If you have any enquires regarding shipping please contact us at headlessnation@gmail.com and we will happily assist you.
